Pernec Corporation Berhad - PERNEC IT Desktop Management System

Products
- Network Equipment
  - Extreme Network
- Network Security
- IT Peripherals
- Voice Communication
  - Voice Comm - Siemens
  - Voice Comm - NEC
- Intelligent Building Management System
- Data Center
  - Process Area Network(PAN)
Solutions
- ICT Infrastructure
  - Structured Cabling Solution
- Education
  - EduWave
- Agriculture Business
  - i-Harvest
- Business Application
  - Business Process Management (BPM)
  - Desktop Management System
- Logistic
  - Maximus
- Financial Management
  - i-flex's FLEXCUBE
- Electronic Document Record Management
  - TRIM Context
Services
- Professional Services

Telco | IT | PayPoint | Green Technology

Desktop Management System

InnoDesk

InnoDesk is a powerful, integrated family of System Management and Helpdesk Software product that maximizes productivity of an organization. InnoDesk enables the business owners, management, IT administrator and end users to manage and solve their various IT problems InnoDesk Modules:

• IT Inventory Management Module (ITIM)
ITIM allows organization to centrally manage software and hardware inventory information for all PCs

• Software Distribution Module (SDM)
SDM installs and updates software on all PCs over the network

• Software Metering Module (SMM)
SMM gives control to organization in deploying software licenses

• Support Automation Module (SAM)
A web based system for centrally tracking and managing help desk issues and calls

• Self Service Module (SSM)
A Web based guided helpdesk module that reduces the volume of incoming help requests

• Remote Control Management Module (RCM)
Support staff can provide on the spot support to end-users without leaving their desks

• Productivity Manager (PM)
Track down the type of actual PC activities of PCs